Shipping Policy

1. Processing time
order processing time: All orders will be processed within 1-3 business days after payment is received. Processing time excludes weekends and legal holidays.

2. Shipping Time and Method
International Delivery: International orders are usually delivered within 5-8 business days after shipment, the exact time may vary depending on the destination country, Only in the United States.

3.Shipping Delays
We will make every effort to ensure that your order arrives on time, but we are not responsible for delays caused by uncontrollable factors (such as weather, customs delays, etc.). If you have any problems with delays, please contact us via the contact details we have provided and we will endeavour to assist in resolving the problem.

4. Parcel Loss and Damage
If your parcel is lost or damaged in transit, please contact our customer service team within 48 hours of receiving the damaged parcel or confirming that the parcel is lost. We will collaborate with the courier company to investigate and provide appropriate solutions.

5. Order cancellation and modification
Before the order is processed, you can cancel or modify the order by contacting our customer service team. Once the order has been processed, you will not be able to cancel or modify the order.

6. Contact Us
If you have any questions about the Shipping Policy or need further assistance, please contact us using the contact details below:
Mobile:+8619032289270
Email:marketing@evehicleus.com